Conversational AI
Conversational AI refers to technologies that enable computers to simulate human-like conversations, enhancing customer interactions.
What is conversational AI?
Conversational AI encompasses technologies that allow computers to engage in human-like conversations. This includes understanding language, interpreting context, and providing appropriate responses. It's used in various applications, from customer service to virtual assistants.
How does conversational AI work?
Conversational AI utilizes natural language processing (NLP) and machine learning algorithms to understand and respond to user inputs. It continuously learns from interactions to improve accuracy and effectiveness over time, adapting to diverse customer needs.
Is ChatGPT a conversational AI?
ChatGPT is a type of conversational AI. It's designed to engage in human-like conversations by understanding and generating text based on user input. While ChatGPT is a specific implementation developed by OpenAI, conversational AI is a broader category that includes various technologies used to facilitate interactions between humans and computers in a conversational manner.
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