Pay your Neople for every ticket closed, solution provided, and happy customer made.
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Want to know more about how our Core and Max plans work?
An AI resolution is one complete workflow: from the moment your Neople receives a ticket to the moment it's resolved. That means your Neople has handled the full interaction end to end: understood the question, taken the right actions, and closed the ticket without your team needing to step in. One workflow, fully completed, counts as one resolution.
On the Core plan, support is by email. You'll get clear, responsive answers. It's built for teams who are largely self-sufficient and just need a reliable line when something comes up.
On the Max plan, you get email, phone, Slack, and Teams. It's designed for teams who work fast, have peak seasons, or just want to know there's someone close by when things get busy. If your support volume spikes around product launches, seasonal campaigns, or key trading periods. Max support is built for that.
On the Core plan, we set up your first three workflows together — your highest-volume ticket types, fully built, tested, and live. We also onboard your team and train them on the workflow builder so you're confident building the next ones yourself.
On the Max plan, there's no cap. We set up as many workflows as your business needs and we don't stop until your automation goals are met. We also help you map and document your internal processes so your Neople has everything it needs to run correctly from the start. And if you'd rather we train your team as you grow than build everything ourselves, we work around what makes most sense for you. Max is built for teams who want a long-term partner, not just a head start.
Put a Neople on your most repetitive questions to save your team time and redicscover more joy in your customer interactions.