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About 20% of global retail purchases in 2023 are expected to take place online. There’s no denying the growth e-commerce has seen in recent years and with it, the increased pressure on e-commerce support teams.

The use of AI in customer service has gained popularity in the past few years but has grown even more prominent since the 2022 boom of AI tools. AI significantly helps in carrying out menial, repetitive tasks, and can even be proactive which personalizes the customer experience.

Brand voice is the very personality of your business. It’s how your customers identify with your brand. It’s what they trust.

In recent years, the use of AI in customer service has been steadily growing. It's not just a trend; it's a game-changer.

In a playful twist on football's high-paced transfer season, Neople announces its latest signing: Frits, the AI virtual colleague set to revolutionize the PSV Fanshop experience.

Den Bosch, June 22, 2023 - Neople, announces today that it has raised €1.5 million in an investment round. The funding was secured from lead investor Peak Capital in collaboration with AI-investor Curiosity.

In recent years, the field of artificial intelligence (AI) has witnessed remarkable advancements. But 2022 can be marked as the real breakthrough year, particularly in the domain of generative AI.

In recent years, Large Language Models (LLMs) have gained significant attention in the field of artificial intelligence (AI). These models, such as OpenAI's GPT models, have showcased remarkable abilities in understanding and generating human-like text.

Welcome to the world of Neople. A world where technology and humans actually work together.