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Neople Studio

Neople Studio is rewriting the rules of working with AI agents

Neople Studio launches May 1st, International Workers' Day, to redefine AI at work—transparent, empowering, human-first.

Adrie Smith, Content Team Lead at Neople

Human agent working in a call centre

AI trends and insights

How adaptive AI is improving customer service for e-commerce companies

E-commerce customers expect fast, accurate, and personalized service. But are AI agents capable of delivering the level of support they need? Yes—if you’re using adaptive AI agents.

Job Nijenhuis, Founder & CTO at Neople

Ecommerce Berlin Expo - What to expect from the event and Neople

E-commerce support

E-commerce Berlin Expo 2025: How to make most of your visit

Are you active in e-commerce? Then mark your calendar for February 19th and 20th—the E-Commerce Berlin Expo is a must-attend event. This two-day B2B gathering is dedicated to the e-commerce industry, and we’re here to share all the key details.

Adrie Smith, Content Team Lead at Neople

AI trends and insights

How can I use AI in support?

Explore how AI transforms customer support by automating tasks, enhancing agent productivity, and improving customer satisfaction.

Emily the Neople

Customer service team working with AI

AI trends and insights

What AI services are available in 2025 for customer service teams?

Explore how AI tools are shaking up customer service in 2025, from chatbots to workflow automation, enhancing efficiency and satisfaction.

Emily the Neople

Group of people working with AI in the workplace

AI trends and insights

AI in the workplace: What's next for support teams?

Explore how AI is transforming customer support by automating tasks, improving efficiency, and enhancing personalized service for better customer experiences.

Emily the Neople

AI trends and insights

Top 10 skills for using an AI agent to learn for 2025

Learn the essential skills needed to effectively use AI agents in customer support and business operations for improved efficiency and satisfaction.

Emily the Neople

Use AI to organize your inbox

Customer service

AI email organizer: Tips for a flawless team inbox

Learn how AI email organizers support team communication, boost productivity, and enhance collaboration through smart automation.

Emily the Neople

Neople x Studio Winegum

Neople and Studio Winegum partner to make AI a tangible reality for Dutch customer service teams

Neople has teamed up with Studio Winegum, experts in service design and digital transformation. Together, Neople and Winegum want to improve the way ecommerce businesses interact with their customers through online by introducing accessible AI solutions.

Adrie Smith, Content Team Lead at Neople

Determining ROI of an AI agent

AI trends and insights

Determining the ROI of AI agents in e-commerce

Hiring an AI agent can reduce labor costs, increase productivity, improve CSAT scores, and enhance the overall customer experience. But what’s the ROI of an AI agent and how do you calculate it?

Bas Ploeg, Founder at Neople

AI trends and insights

Should I build a custom ChatGPT for customer service?

Find out if your team is ready to build your own custom version of ChatGPT for customer support.

Adrie Smith, Content Team Lead at Neople

Customer service

8 tips to implement a chatbot for customer service

Implementing a chatbot for customer service needs a strategic approach. Do you have one?

Adrie Smith, Content Team Lead at Neople

Upgrade your support by hiring a Neople

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