‍Onboarding

Get your support team up to speed 2× faster

Neople keep your knowledge flowing—so onboarding gets easier and expertise stays put.

New team CS team members are onboarded in half the time with the help of Pim & Pien! In two weeks they’re ready to answer tickets instead of after four weeks.
Janneke Bongartz, Plein

The challenge

When people leave, valuable context walks out the door. Onboarding slows down. Stress ramps up.

The Neople way

Neople learn your support playbook once and stick around for good. They help write documentation, guide new hires, and suggest smart replies right inside your tools.

What you get

2-4 weeks to onboard new agents

Get your support newbies up to speed in no time with a Neople there to provide suggestions and information

50% higher employee retention

Support your agents better in their onboarding and beyond with modern resources that help them excel

Why busy support teams love Neople:

Co-authored knowledge base

In-tool task flows and reply suggestions

Instant internal notes for ticket context

Transparent sources via Neople Studio

See how a Neople can onboard your next hire

‍Get your next support hires up and running with both accuracy and confidence within just two weeks.