No more drowning in basic WISMO questions
Neople handles WISMO tickets automatically, so your agents can focus on the conversations that need a human touch.
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The challenge
WISMO tickets clog up your queue. They're repetitive, time-consuming, and pull agents away from more complex or high-value work. Worse? Customers expect answers fast—and delays hurt trust.
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The Neople way
Neople plug into your order and shipping systems to surface real-time info and respond instantly. Whether it’s order status, tracking links, or delivery updates, Neople have it handled—across channels, in 160+ languages, and in your tone of voice.
What you get
Your Neople can quickly master some of your most common WISMO questions, reducing team time spent on easy-to-answer queries.
Never a miss a beat with your customers and improve your resolution time, naturally creating happier customers.
Why busy support teams love Neople:
Real-time order + shipping integrations
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Instant answers in your brand voice
Smart filters to escalate edge cases to humans
Multilingual replies across chat, email, or help center
Automate up to 80% of incoming customer questions
Put a Neople on your most repetitive questions to save your team time and redicscover more joy in your customer interactions.
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