Neople handles WISMO tickets automatically, so your agents can focus on the conversations that need a human touch.
WISMO tickets clog up your queue. They're repetitive, time-consuming, and pull agents away from more complex or high-value work. Worse? Customers expect answers fast—and delays hurt trust.
Neople plug into your order and shipping systems to surface real-time info and respond instantly. Whether it’s order status, tracking links, or delivery updates, Neople have it handled—across channels, in 160+ languages, and in your tone of voice.
Your Neople can quickly master some of your most common WISMO questions, reducing team time spent on easy-to-answer queries.
Never a miss a beat with your customers and improve your resolution time, naturally creating happier customers.
Real-time order + shipping integrations
Instant answers in your brand voice
Smart filters to escalate edge cases to humans
Multilingual replies across chat, email, or help center
Let your team focus on the experiences that build brand loyalty, while your Neople handles the rest.