‍WISMO automation

No more drowning in basic WISMO questions

Neople handles WISMO tickets automatically, so your agents can focus on the conversations that need a human touch.

We sell heated cushions, blankets, and scarves. Some customers want to know what type of charger they can use while camping, or how long the battery lasts. For a new agent, those are tricky questions. But Stev knows the answers instantly.
Myrthe Kos, Customer Care Manager @ Stoov

The challenge

WISMO tickets clog up your queue. They're repetitive, time-consuming, and pull agents away from more complex or high-value work. Worse? Customers expect answers fast—and delays hurt trust.

The Neople way

Neople plug into your order and shipping systems to surface real-time info and respond instantly. Whether it’s order status, tracking links, or delivery updates, Neople have it handled—across channels, in 160+ languages, and in your tone of voice.

What you get

WISMO ticket volume reduced by up to 60%

Your Neople can quickly master some of your most common WISMO questions, reducing team time spent on easy-to-answer queries.

24/7 responses, all day everyday

Never a miss a beat with your customers and improve your resolution time, naturally creating happier customers.

Why busy support teams love Neople:

Real-time order + shipping integrations

Instant answers in your brand voice

Smart filters to escalate edge cases to humans

Multilingual replies across chat, email, or help center

See how Neople take WISMO off your plate

‍Let your team focus on the experiences that build brand loyalty, while your Neople handles the rest.