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Ontvang het laatste nieuws en interessante inzichten van het Neople-team

Neople haalt €6 miljoen op voor internationale expansie en AI-trainingscentrum

Dutch startup Neople, the software solution that creates AI co-workers for e-commerce customer support teams, raised a €6 million investment round led by Newion and Simon Capital.They are joined in this round by their current investors Peak and Curiosity. The company will use the investment to enter the German market and launch the first AI-training center for digital co-workers.

AI

8 tips voor e-commerce support-teams om de afhandelingstijden te verkorten

Als je manieren vindt om de afhandelingstijden te verkorten, vergroot je de kans dat klanten terugkomen naar je winkel. Hier leest je hoe je de afhandelingstijden kunt verkorten en tegelijkertijd het beste niveau van ondersteuning kunt behouden om je online bedrijf te laten groeien.

Press

Netherlands based AI-startup Neople reflects on on a year of rapid growth in AI-driven employees

Neople celebrates their one-year anniversary, marking a year of innovation, milestones and promising trajectory for the future. As an employment agency for AI-driven digital co-workers,

Company News

Neople in 2023: terugblik en vooruitblik naar 2024

Laten we, nu we in 2024 duiken, snel samenvatten wat Neople in 2023 heeft bereikt en wat er in het verschiet ligt voor het komende jaar.

AI

Will every employee soon have an AI assistant?

The world of customer service has evolved rapidly over the past decades, propelled by increasing high demands from consumers and rapid technological developments. The rise of digital assistants, or virtual assistants, has taken this evolution to a higher level.

Press

AI

Balance Between AI Innovation and Regulation

At what point is tailored regulation necessary to ensure safety, privacy, and a responsible and accessible landscape?

Press

AI

The AI Dilemma: A Threat to Jobs or a Solution for Burnouts

‍As AI continues to evolve, there's growing fear that it will eventually take over entire jobs. This isn't surprising, as AI can automate many human tasks. Despite this fear, there's also hope. Automating tasks presents an opportunity to reduce work pressure and decrease burnout rates.

AI

Empowering Your Customer Support with AI for Black Friday and Holiday Season

The holidays are just around the corner. If you're a B2C or consumer-centric business, you know how overwhelming this time of the year can be for you and your customer support team.

AI

Decoding the ROI: Investing in AI for E-Commerce Customer Support

About 20% of global retail purchases in 2023 are expected to take place online. There’s no denying the growth e-commerce has seen in recent years and with it, the increased pressure on e-commerce support teams.

AI

Learning as They Go: How AI Adapts and Evolves in Real-time Customer Support

The use of AI in customer service has gained popularity in the past few years but has grown even more prominent since the 2022 boom of AI tools. AI significantly helps in carrying out menial, repetitive tasks, and can even be proactive which personalizes the customer experience.

AI

Protecting Tone of Voice in AI to Represent Your Brand Authentically

Brand voice is the very personality of your business. It’s how your customers identify with your brand. It’s what they trust.

AI

Here's how customer service teams are actually using AI

In recent years, the use of AI in customer service has been steadily growing. It's not just a trend; it's a game-changer.

Company News

Neople's Newest Transfer: Frits Scores a Spot at PSV!

In a playful twist on football's high-paced transfer season, Neople announces its latest signing: Frits, the AI virtual colleague set to revolutionize the PSV Fanshop experience.

Press

Company News

Press: AI Startup Neople raises €1.5 million for digital workforce staffing agency

Den Bosch, June 22, 2023 - Neople, announces today that it has raised €1.5 million in an investment round. The funding was secured from lead investor Peak Capital in collaboration with AI-investor Curiosity.

AI

The Power of Generative AI: Transforming Customer Support

In recent years, the field of artificial intelligence (AI) has witnessed remarkable advancements. But 2022 can be marked as the real breakthrough year, particularly in the domain of generative AI.

AI

Large Language Models for Dummies

In recent years, Large Language Models (LLMs) have gained significant attention in the field of artificial intelligence (AI). These models, such as OpenAI's GPT models, have showcased remarkable abilities in understanding and generating human-like text.

Company News

Introducing Neople

Welcome to the world of Neople. A world where technology and humans actually work together.

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