Neople Studio

Become an AI superuser
without the learning curve

Manage your Neople's performance and keep a pulse on team adoption with the Neople Studio. Dive into the platform to access your Neople's tasks, knowledge, documents, history, and employment information.
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Neople work in leading e-commerce support teams

AI that's safe, strategic,
and scalable

Edit, adjust, tweak for top performance

Update knowledge, preview task behavior, adjust company settings — instantly and in platform.

Take the black box off AI

Track every step your Neople took to resolve a ticket, including the logic and documents referenced. Full transparency.

Turn your team in to AI superusers

Get hands-on access to analytics, task structures, and decision trees to learn how to shape and optimize your Neople.

Stay on top of trends

Measure ROI, spot gaps, and continuously improve with clear analytics that highlight your Neople's performance and team adoption.

Always personal, never generic

Tailor tone of voice, upload documentation, and control messaging to ensure your Neople aligns with your brand, making them a true team member (and not a robotic add-on).

Better experience without the risk

A well-tuned AI means fewer escalations, fewer chargebacks, and better experiences all around for your customers.

AI that's truly built for you and your team

Fine-tune tone of voice and company information so your Neople interacts like a true team member. Consistency, professionalism, and on-brand interactions in a few clicks.
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Train your Neople like a real employee

Add, edit, and manage the documents, PDFs, and videos your Neople uses to make decisions. This turns knowledge management into a living system — not a static upload.
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Crystal-clear decision logs for every action

See exactly what your Neople did, step-by-step, on any ticket — including which rules, knowledge, or logic it used. This gives customers full confidence and traceability.
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Preview and perfect AI workflows before they run

View decision trees, test automation paths, and validate outcomes with real examples. Remove the guesswork from automation and boost reliability.
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Real-time insight into what’s working — and what’s not

Track adoption, message effectiveness, task volume, and feedback trends — all in one place. It's your AI's performance pulse check — so you can spot trends, eliminate friction, and scale what works.
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"Scotty provides fresh and surprising responses, ensuring that customer service agents don’t get stuck in repetitive interactions."

Pam van Nulend
Webshop Coordinator
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What can I see in Neople Studio?

Neople Studio is the control center where teams can train, manage, and optimize their digital coworker — with full visibility into their Neople's knowledge, decisions, and performance.

My employment details

This is where you update your company info, adjust tone of voice, and make sure your Neople sounds like a real employee. This is where you give your Neople the right personality and context.

My tasks

Preview how your Neople handles real tasks, tweak automation logic, and explore decision trees. This is where you can assign your Neople to new tasks and see what they're busy with.

My history

Track every decision your Neople has made — what it did, why it did it, and what info it used. Total transparency, no mystery moves.

My knowledge

Upload, view, and edit the content your Neople relies on — PDFs, videos, documentation. This is how you shape what it knows and how it answers.

My analytics

Check in on performance — how often your team interacts with your Neople, how well they're doing, and where it can improve. Useful for proving impact and spotting opportunities.

Upgrade your support by hiring a Neople

Increase customer satisfaction and make your support team’s jobs more fun. Meet Bob, Emily, or Max and find out how they can help you scale support.

Book a free demo