Neople are AI colleagues for your customer support team. They handle the repetitive workflows, like answering questions, changing a status, or updating account details. They communicate in your tone of voice and inside the tools you already use. All under your supervision. Your team keeps the moments that need a person.
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Neople Studio is home base. It's where your Neople their procedures and workflows live. In Neople Studio your team reviews and approves the work, so nothing happens out of sight. Every conversation, every action, every edit - you always know exactly what your Neople did and why. From Studio it can reach out to 3,000+ systems, so your Neople can work inside the tools you already have.
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Like a colleague, not a control panel. Talk to your Neople in plain language: ask it to build a workflow, explain an edge case, or check why a ticket got escalated, and it just does it.
Once a workflow is approved, your Neople runs it: it checks an order, starts a return, or updates an address, right inside your systems. No copy-pasting between tabs, no waiting on a person to execute what's already been decided. It handles the repetitive work end to end, so your team spends its time on what still needs a person.
Test, tweak, and review every workflow to ensure there are no surprises before going live.
Your team, your rules. No one touches what they shouldn't.
Your Neople can handle questions, information, and tasks coming from all of the tools your team already knows.
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Increase customer satisfaction and make your support team’s jobs more fun. Meet Bob, Emily, or Max and find out how they can help you scale support.
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