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How many WISMO hours could your team get back each week?
Somewhere right now, a support agent is copy-pasting a tracking link for the 40th time today. That's not what they're there for. WISMO tickets make up 30 to 40% of all e-commerce support volume. Automate them, and give your team their time back. See how many hours you'd reclaim.
Orders shipped per month5,000
StartupSMBEnterpriseMultinational
5,000 orders / month
WISMO rate25%
Peak season (40–50%)
Average (30–40%)
25/100 tickets are WISMO
Avg. handling time per ticket4 min
3–6 min avg · lookup, check, reply
4 min/ticket
WISMO tickets / month
1,250
Hours spent on WISMO / month
83hrs
Hours your team gets back per month
67hrs saved
That's roughly 0.4 FTE. That's time your team could spend on complex issues that actually need a human.
Sources: WISMO volume benchmark (30–40% of all support tickets) via Ringly.io & Salesforce, 2025. Netherlands ecommerce market $40.2B in 2026 (Mordor Intelligence). Savings based on 80% automation deflection rate.
Ready to meet your first AI colleague?
Automated where it can be, human where it counts, and managed from start to finish.
