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How Firmhouse works with Neople
Neople plugs into Firmhouse to give your team instant access to the info that matters most: subscription status, billing history, trial eligibility, or device delivery updates. When a customer reaches out with a question like “When is my next payment?” or “Can I pause my subscription?”, Neople reads the context, pulls the data, and suggests a clear, friendly reply. It’s fast, accurate, and proactive—so your team can keep support personal, even at scale.
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Tracey
Tracey is a logistics tracking platform that provides real-time delivery insights across carriers. It helps businesses monitor shipping performance, detect delays, and proactively manage exceptions.
Automate up to 80% of incoming customer questions
Put a Neople on your most repetitive questions to save your team time and redicscover more joy in your customer interactions.
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