Neople plugs into Firmhouse to give your team instant access to the info that matters most: subscription status, billing history, trial eligibility, or device delivery updates. When a customer reaches out with a question like “When is my next payment?” or “Can I pause my subscription?”, Neople reads the context, pulls the data, and suggests a clear, friendly reply. It’s fast, accurate, and proactive—so your team can keep support personal, even at scale.
Inriver is a Product Information Management (PIM) platform that helps businesses manage, enrich, and distribute product data across all their sales and marketing channels.
Channable is an all-in-one platform for managing product feeds, automating PPC campaigns, and syncing listings across marketplaces, comparison sites, and advertising platforms.
Tracey is a logistics tracking platform that provides real-time delivery insights across carriers. It helps businesses monitor shipping performance, detect delays, and proactively manage exceptions.
Increase customer satisfaction and make your support team’s jobs more fun. Meet Bob, Emily, or Max and find out how they can help you scale support.