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How Tracey works with Neople
Neople teams up with Tracey to turn delivery tracking into instant, customer-ready answers. When a WISMO question pops up—“Where’s my package?” or “Why hasn’t it arrived yet?”—Neople checks Tracey behind the scenes and suggests a smart, friendly reply. It can flag delays, surface real-time tracking links, and even predict when a customer might need a proactive update. Your team stays ahead of the question, and your customers feel taken care of—without anyone digging through tracking dashboards.
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Automate up to 80% of incoming customer questions
Put a Neople on your most repetitive questions to save your team time and redicscover more joy in your customer interactions.
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