How Zendesk works with Neople

Neople plugs into Zendesk to supercharge every support interaction. It reads incoming tickets, fetches relevant help articles, past responses, or macros, and suggests a clear, friendly reply—instantly. No more clicking through tabs or searching manually. Whether you're using Zendesk Support, Guide, or Custom Objects, Neople gives your team just-in-time knowledge and confident answers, right where they need them. Faster first replies, fewer escalations, and agents who always look like pros.

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Automate up to 80% of incoming customer questions

Put a Neople on your most repetitive questions to save your team time and redicscover more joy in your customer interactions.

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80%
80%
Routine Work
High-Impact Work