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How UPS works with Neople
Neople plugs into UPS to give your team instant access to delivery updates—right inside the support conversation. When a customer asks “Has it shipped?” or “Is it delayed?”, Neople fetches the tracking info, flags any issues, and suggests a helpful response—so your team doesn’t have to open another tab or chase down shipping portals. It’s real-time, proactive, and ready to go. The result? Faster replies, fewer tickets, and a smoother post-purchase experience for everyone.
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Automate up to 80% of incoming customer questions
Put a Neople on your most repetitive questions to save your team time and redicscover more joy in your customer interactions.
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