Neople plugs into UPS to give your team instant access to delivery updates—right inside the support conversation. When a customer asks “Has it shipped?” or “Is it delayed?”, Neople fetches the tracking info, flags any issues, and suggests a helpful response—so your team doesn’t have to open another tab or chase down shipping portals. It’s real-time, proactive, and ready to go. The result? Faster replies, fewer tickets, and a smoother post-purchase experience for everyone.
Inriver is a Product Information Management (PIM) platform that helps businesses manage, enrich, and distribute product data across all their sales and marketing channels.
Channable is an all-in-one platform for managing product feeds, automating PPC campaigns, and syncing listings across marketplaces, comparison sites, and advertising platforms.
Tracey is a logistics tracking platform that provides real-time delivery insights across carriers. It helps businesses monitor shipping performance, detect delays, and proactively manage exceptions.
Increase customer satisfaction and make your support team’s jobs more fun. Meet Bob, Emily, or Max and find out how they can help you scale support.