The #1

digital colleague for Zendesk

Meet Neople. World's most helpful and intelligent co-workers for your customer support team.
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Works where you work
Trained on your documents
Learns from every interaction
Handles your data with care
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Neople work at these leading companies:

The perfect

AI-zendesk- assistant

for your customer support team

A Neople does not only help you work faster, but also significantly improves the quality of your answers

Neople boosts your team's performance

Transform your team with intelligent assistance – no new tools, just results.
We seamlessly integrate your Neople, from setup to daily tasks
average first response time
helpfulness rating
Tickets resolved

Neople work where you work

We don't think that you need more tools or platforms. That's why we taught our Neople to work where you are already working. We provide personalized onboarding to seamlessly integrate Neople into your team, to ensure a smooth and effortless setup process.

Neople are trained on your data

We taught our Neople to learn all your relevant information and data. Product information, historical conversations,  order management systems, your website, internal wikis - you name it, we teach it.

Neople learn from your interactions

With every interaction our Neople become smarter, learning what it’s like to be the perfect customer support agent. Your Neople becomes the single source of truth, that will always stay with your company!

Neople handle tasks with ease

Enhance your support efficiency with Neople's task automation. Experts in offering answer suggestions, translating, and tone adaptation, streamlining routine work. This virtual colleague boosts your team's productivity, allowing more focus and a lower workload.

Neople are


by their colleagues

5 star rating based on 240+ reviews at
"I recently helped out the customer service team during busy times and experienced that Vicky saves quite a bit of time in answering a ticket due to her suggestions and tasks."
"His colleagues are very enthusiastic about Frits!"
”Sometimes Sam comes up with a very clever answer that I myself thought he would never know"
“We're impressed by the quality of the answers of Chloé and cannot wait to work with her in Zendesk”
“We have been testing out Max's capabilities and the combination of tasks looks very promising! ​​”
Rinze Russchen​,
Head of Customer Service​

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